DNV GL’s Maritime Academy Hellas is offering on 5-7 April 2016, a three-day course (09:30 – 17:00) on Internal auditing which is mandatory within an implemented integrated management system. During this course you will learn how to use internal audits as a management tool for improving the system as well as the economics of a business. In accordance with the ISO 19011 you will be guided through the steps of an internal audit process. In addition, you will improve your communication skills in order to be able to activate and motivate your auditees for best results. Within the course, state of the art interactive learning methods are employed including case studies and role plays. During group exercises you will develop suitable audit tools, supporting the efficient handling and documentation of internal audits. You will learn how to identify nonconformities against the standard requirements and how to handle root cause analysis and corrective action process.

Throughout the course you are guided by our trainers who are well-experienced in implementing and auditing of quality management systems. Thus the certification auditor perspective is also incorporated. The successful completion of the course is assessed with a final exam.

Emphasis will be given on:

Requirements of the ISO 9001, ISO 14001, BS OHSAS 18001 and ISO 19011 standards for internal audits
Planning, preparing, conducting and documenting audits of an integrated management system
Process analysis
Identification and handling of nonconformities
Interview techniques and social competence

Fees: € 900,00
Trainers: Mr. Kyriakos Avgouleas, Naval Engineer, Government Quality Assurance Representative for the Hellenic Navy’s Submarine Shipbuilding Program
Instructor at the Hellenic Navy Submarine Officers School, DNV GL’s Maritime Academy Trainer
Registration Deadline: 24 March 2016